PROPER SERVICING AND REPAIR OF YOUR RULTRACT RETRACTOR SYSTEM
Rultract, Inc. is the ONLY authorized service center in the U.S.A.
SERVICE INTERVAL: Complete factory service of your Rultract Skyhook Retractor System: (including a cable change)
**If using a surgical device tracking system to track cases, i.e. Censitrac: 400 cases.
**If not using a surgical device tracking system to track cases, i.e. Censitrac: Every 12-24 months dependent on frequency of use.
WARNING: Cables worn or damaged through mishandling prior to the factory service interval, must be replaced with a new Rultract® cable. Do not attempt to repair, cut, alter or modify the cable in any way. Cutting and reattaching the cable will cause it to weaken and fray. This can result in failure during use and can lead to serious injury or death.
Contact Rultract at service@rultract.com or 888-550-5695 to schedule service/repair or with questions concerning routine maintenance and service.
Use only Rultract OEM parts and service as provided at the factory authorized Rultract OEM service center. The use of any other replacement parts is potentially dangerous, could put the hospital, operating room staff and patient at risk, and can lead to serious injury or death.
USING OUTSIDE SERVICE VENDORS TO SERVICE/REPAIR YOUR RULTRACT RETRACTOR: Rultract is the only authorized service center for the Rultract Retractor System. Outside service vendors are not authorized to service or repair the Rultract Retractor System and do not have access to all Rultract OEM replacement parts. Using outside service vendors to service/repair your Rultract retractor system is potentially dangerous, could put the hospital, operating room staff and patient at risk, and can lead to serious injury or death.
REPLACEMENT: Rultract Ratchet Assemblies and Rake Plate Assemblies purchased prior to 2000, with no OEM maintenance history or relevant product update history, require replacement.
WARNING: Any modification or alteration to a Rultract® product by user is dangerous, could put the hospital, operating room staff and patient at risk, and can lead to serious injury or death.